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Payment
Upon arrival, desired services are detailed to our receptionist who will also ring up your payment when you are leaving. Payment must be made in full as displayed on our receipt. Only cash is accepted at this time. You are welcome to tip your aesthetician.

Photography
Photos and video may be taken during your visit for promotional use in social media. While receiving service and/or attending events at our spa/salon, you agree to be photographed or filmed and agree to your likeness in promotional materials released by our outfit. If you do not wish for use of your likeness, please notify our receptionist at the time of filming.

Children
In aims of maintaining a relaxing atmosphere for all of our clients, we discourage brining in young children who are not being serviced. Neither our staff nor you is available to be responsible for your child(ren) while you are being pampered. Age appropriate children may wait in the Welcome Lounge where they can quietly enjoy television or a magazine.

Use of Personal Data Collected
Please do leave your name, phone number, email address and birthday at our reception desk. These allow us to keep up with you and offer you amazing deals, discounts, beauty and wellness tips, event invitations and treats. We will never share this information with third parties.

Retail Returns
All items sold are final and no returns will be accepted.

Gift Cards
Clients are welcome to make gift card balance inquiries at any time. Clients should indicate whether they prefer to receive this information by email or text message.

Behaviour and conduct
Any visitor who displays blatant disrespect for any of our staff will be immediately escorted out from to our beautiful haven of peace and tranquility. If you have any concerns, please direct them to the receptionist who will address it immediately and will escalate to upper management if need be.

Drink Sales
We offer every patron that walks through our doors a nice cup of complementary Welcome Tea. All other beverages are sold. If you want anything out of the fridge, please ask the receptionist to retrieve it for you.


Bestseller Services
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Mani-Pedi & Nail Design
Massage
Facials
Hairstyling & Barbering
Welcome Tea
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